Support

Explore the documentation and learn about the services we offer to support IMPACT OSS

Documentation

We have developed the following resources to support the installation and operation of IMPACT OSS:

Installation Guide

Detailed instructions on how to configure and install all IMPACT OSS components, including hosting recommendations. You can also customise your own version or help us improve our version on GitHub.

Installation Guide (PDF)

Admin Quick Start Guide

A collection of detailed step-by-step instructions for a selection of use cases created for website administrators. You can also customise your own version or help us improve our version on GitHub.

Admin Quick Start Guide (PDF)

User Manual

A comprehensive User Manual covering all common use cases created for website administrators and public users alike. You can also customise your own version or help us improve our version on GitHub.

User Manual (PDF)


Funding for the developing these resources was provided by the Permanent Mission of Singapore, Geneva.


Our Services

We offer a variety of support services at competitive rates to help you install and operate your own version of IMPACT OSS:

Installation

Configuration: configuration of IMPACT OSS according to your specific needs

Custom theming: development of a custom theme to match your specific branding requirements

Installation: installation of IMPACT OSS on suitable web hosting platforms

Custom development

Existing features: enhancements of existing features

New features: development of new features according to your specific needs

Open source contributions: Relevant features will be made available to all users of IMPACT OSS

Managed hosting & maintenance

Hosting: hosting of all components on fast and secure hosting platforms, includes automated backups of application database and document storage

Security updates: all updates required to keep your installation safe and secure

Functional updates: regular updates will always roll out the latest features if desired

User support & training

User support: comprehensive support for your website administrators

User training: custom training workshops to train your staff


Please contact us to enquire about details and pricing.